Is there a minimum order?
No, we’ll take care of any size order you have.
Do you offer housewares packages?
We specialize in providing a complete “Housewares in a Box” service. Please refer to our Web site for a comprehensive list of everything from colanders to cutting boards.
What are your business hours?
Our offices and warehouses are open Monday through Friday from 9:00 am to 5:00 pm Eastern Time.
Are there shipping and handling charges?
We offer free local delivery to our corporate clients anywhere within Horry and Georgetown counties. And while freight charges do apply outside this area, we shop for the best delivery rates and quickest turnaround time.
What is your return policy?
For stock items, customer pays freight charges back to our warehouse and a 20% restocking fee. All items must also be in original and inner-case packing.
For special order items, a restock fee is charged based on the manufacturer’s return policy – in addition to applicable freight charges. All items must be in original and inner-case packing.
For custom items, we regretfully cannot accept any returns.
How do I access pricing on the Etcetera Web site?
By simply completing the registration form, you’ll have easy access to our Web site.
What payment options do you offer?
You can open an account with us by completing a credit application. We also accept Visa, MasterCard and Discover.
Do I have to purchase products in case quantities?
Yes, case quantities are published for your convenience. Inner packing is acceptable.
If a product is not on the Web site, but is a related item, what do I do?
Please contact us by phone or email with any questions you may have about any products you may need.
How do you handle back orders?
We make every effort to ship or deliver as soon as items are available.
When will my order be shipped?
To ensure your complete satisfaction, we make every effort to ship in-stock items within 24 to 48 hours from receipt of your order.